May 07, 2026 | Posted by Abdul-Rahman Oladimeji
US data center operator CyrusOne is bringing a significant portion of its on-site operations in-house, ending large sections of its existing outsourcing partnership with JLL. The KKR-owned company confirmed to DCD this week that it is restructuring its US operating model by internalizing on-site operational roles across its American data center portfolio, positions that are currently managed with support from JLL.
As part of the transition, CyrusOne said affected JLL employees will be offered the chance to join the company directly, with the firm expecting the “vast majority” to make the move. The company did not disclose how many positions will be affected, though the transition is scheduled to be completed by August. CyrusOne also noted that a small segment of the impacted workforce is unionized and said it intends to honor existing collective bargaining agreements while maintaining a positive relationship with the unions involved.
“This change is bringing the teams that are already supporting our facilities closer to the CyrusOne organization,” he said. “These are the same individuals who are performing the work today, at the same sites.” He continued: “During this period of growth, we see operation as a competitive differentiator. This transition allows us to create a more direct operating model, clearer accountability, and consistency on how we deliver services.”
