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D-Wave offers SLAs for quantum computing cloud service

Oct 08, 2024 | Posted by Abdul-Rahman Oladimeji

D-Wave last week announced the introduction of service-level agreements (SLAs) specifically tailored for its Leap quantum cloud service customers who are transitioning applications into production. The company said it “stands behind the high levels of availability, reliability, and scalability” of its Leap service and its ability to support requirements for commercial-grade quantum applications.

“As the transition to production deployments accelerates, providing exceptional access to our cloud service has never been more critical,” said Dr. Trevor Lanting, chief development officer of D-Wave. “Our SLA offering is designed to support this dynamic shift with confidence, enabling businesses to thrive as quantum technology’s commercial value and adoption grows.”

“When it comes to incorporating quantum computing into a company’s overall IT infrastructure, organizations should consider prioritizing a real-time production-grade quantum cloud service that offers the kind of assurances that service-level agreements provide,” said Heather West, PhD, research manager and analyst with IDC. “Technology leaders should have the same expectations of quantum cloud services that they do for any software-as-a-service, with reliability and accessibility leading their decision criteria.”